We are based in the UK and ship all UK orders free of charge, we also ship internationally at a small fee, details of which can be found in the table below.
|Country||Fee||Processing Time||Shipping Time|
|UK||Free||1-2 days||2-4 days|
|USA||$9.50 USD||1-2 days||10-11 days|
|Canada||$14.00 CAD||1-2 days||8-9 days|
|Australia||$14.00 AUD||1-2 days||10 days|
|Ireland||€7.95 EUR||1-2 days||8-9 days|
|France||€7.95 EUR||1-2 days||6 days|
|Spain (Mainland Only)||€6.95 EUR||1-2 days||4-6 days|
|Germany||€7.95 EUR||1-2 days||9-10 days|
Not received your order within 30 days of purchasing? Please contact our customer care team (firstname.lastname@example.org) or fill in our contact form here, one of our team will get back to you within 24 hours.
We believe that you should have the time that you need to decide if your purchase from us is the right choice for you, so we offer 30-day easy returns, meaning that you have 30 days from when your order arrives to decide if you want to keep it or return it.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at email@example.com. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You are responsible for paying any postage fees incurred.
You can always contact us for any return questions at firstname.lastname@example.org.